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Reduce "Pop & Swap"

Troubleshoot with learned expertise instead of troubleshooting with parts. In some high tech companies, up to 50% of parts ordered are either returned to stock or disappear completely, not counting the additional parts that are left on the tool but weren't really needed to solve the problem. This practice leads to unnecessary associated expenses that are real, measurable costs: expedited shipping, part fulfillment and failure analysis.

Improve Routine Maintenance Practices

Reducing unplanned down time is the biggest bang for the buck. But as collaboration increases and best practices are captured, company efforts can be focused on improving routine, preventive and predictive maintenance. Day-to-day operations are streamlined and equipment predictability increases.

Leverage Global Expertise

By effectively combining technical content with operational data, Enigma's integrated application provides engineers with a tool to capture knowledge as part of their job... not in addition to it. As a result, the expertise is “in” the system and new knowledge is easily captured and appropriately shared across the enterprise.

How Enigma Stops the Flood

Put an end to Endless Searching

Enigma's one-stop-shop provides easy access to synchronized content - no more searching multiple systems and duplicate data entry. In fact, the biggest obstacle to reducing equipment downtime is the lack of necessary information at your fingertips. We believe that the right contextual content should be pushed automatically to the user instead of making them search for it. And if the information doesn't exist, Enigma's collaboration capability can connect the right people to solve the problem.